Pickups require forward planning and are by appointment only from our family property in North-West Auckland (near Kumeū). How It Works: 

Step 1) Place your order first — we don’t discuss available times before an order is confirmed, as slots often fill quickly and can’t be held without an order.
Step 2) You’ll receive an email to schedule your pickup. Reply with your preferred day/time. Please allow at least 24 hours’ notice. If you need a specific day or time, we recommend planning a several days ahead, especially for out-of-town visitors with time constraints.
Step 3) We’ll confirm your booking or suggest an alternative.

Order with Confidence: If we can’t find a time that works, we’re happy to refund or switch your order to delivery (additional cost).

Pickup Times:
Sun: 11am–1pm | Tues–Wed: 11am–5pm | Thurs: 11am-3pm | No Pickups: Mon, Fri, Sat & public holidays

Need Source last minute? You can also find our trusted retail partners on our website for easy walk-in purchases.